Insightful articles, opinion and commentary about mobile and web.

Brand marketers - join us as our guest at the sumptuous Ivy Room for a scrumptious breakfast with mouth-watering presentations and stimulating discussion on everything social and mobile.

We’re flying out US author and leading brand strategist, Jonathan Salem Baskin to give the keynote address which will focus on the truth in marketing. Jonathan asserts that as a brand marketer,  you should ask yourself how involved you are in contributing to truths, not merely “content” or engagement, whether about your brand, your industry or the world in which your business operates. What makes your social involvement necessary? How do you propagate truthful information that empowers and inspires your consumers to use P2P media to make better, more durable decisions?”

HotHouse Founder Simon van Wyk and Bill Kearney, Senior Sales Director at Oracle Corporation will join Jonathan on stage to explore how you can best optimise your marketing activities to seamlessly interact and engage with customers across mobile and social channels.

This event is fully booked.

By Simon van Wyk

I have a background in marketing, but my understanding of branding seems at odds with the 2010 opinions I see from social media commentators, marketing and advertising agencies.

I read LoveMarks, but I don’t love brands. I read the definition which says: “Lovemarks reach your heart as well as your mind, creating an intimate, emotional connection that you just can’t live without. Ever.” I don’t actually feel this way about any brand. My life is busy and I reserve that level of investment for the important people in my life, not the stuff I buy. I assumed other people felt the same.

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Determining the success of word of mouth marketing activities, like measuring social media campaign success, is best done on a case-by-case basis. Importantly, it needs to integrated with the measurement of other marketing activities, particularly since so much word of mouth activity happens offline.

Having said that, there are a few general guidelines to follow when attempting to measure word of mouth. Larry Freed from US website satisfaction agency Foresee Results has identified what he calls the six truths of word of mouth measurement:

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In this month’s HotHouse podcast, Yooster founder Justin Kirby talks about how the company helped Australian natural healthcare company Blackmores create word of mouth for one of its supplements aimed at arthritis sufferers.

Yooster recruited 1,000 people to try samples of the product, and by the end of the campaign 85% were converted to the product – and all of those converts had told their friends and family and had convinced at least one person to use the product. This niche product, which was not suitable for traditional advertising, had a noticeable lift in sales as a result of the campaign.

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After all the fear mongering that’s been going around about the hazards of social media, this heartening article in smh points out how iPhone applications, Facebook, Twitter and Google have literally been saving lives in Haiti.

Read the article here.

HotHouse founder Simon van Wyk talks to Justin Kirby, founder of Yooster, Australia’s pioneering word of mouth marketing agency. Justin is also founder and CEO of Digital Media Communications, one of UK’s pioneer digital agencies. He discusses the ins and outs of word of mouth marketing, why social media is a misnomer, and the seductive but ultimately counterproductive nature of viral campaigns.

Listen to the podcast below.

 

 Justin Kirby Podcast.mp3: Play Now | Play in Popup | Download

By Simon van Wyk

Following on from last week’s post about blogger engagement, here are summaries and/or links to some case studies of successful blogger engagement programs and campaigns. We’ll also post House Party’s case studies over the coming months.

HP: (Case study summarised from the book “Digital Strategies for Powerful Corporate Communications”) The computer behemoth enjoyed a 10% increase in PC sales in one month simply by leveraging the blogging community to promote its HDX Dragon computer system in 2008. HP sent a new computer system to 31 bloggers it had identified as influential to their business, offering to let them give the computers away in competitions among their readers.

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By Simon van Wyk

They’re unpredictable, opinionated, and, particularly in Australia, they’re doing it part-time. So why should companies care about engaging with bloggers?

Jason Preston, a US-based social media strategist, writes that more companies these days are turning from blogs to focus on social networking sites. “If you can generate good word of mouth and drive sales from efforts in sites like Facebook, LinkedIn, or MySpace, why bother to court the hard-to-reach and often hard-to-impress blogerati?

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HotHouse founder Simon van Wyk talks to Scott Rhodie, digital PR and social media expert and head of HotHouse’s new social media agency, House Party. Scott discusses the importance of blogger engagement and issues around measuring the success of social media campaigns.

Listen to the podcast below.

 

 Standard Podcast: Play Now | Play in Popup | Download

Hothouse has recently launched its social media pitch to Toyota. Check out the Lego criminals take off from a robbery with a stolen Yaris on Youtube.
You can also win a shiny new Yaris just by adding your comments and rating the video.
The chase happens here.