• HCF

  In just one year, HotHouse increased online transactions by 500%. Now 13% of all new business is online.
  
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• Toyota

  HotHouse have successfully built Toyota's online presence over the past 4 years
  
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• Unwired

  Unwired needed a fully functional e-commerce site that extended their brand values - we delivered it in just six weeks.
  
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• Olympus

  HotHouse created a world-leading product site that easily enables customers to find what they want - fast.
  
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• All Clients

  We're justifiably proud of our reputation for providing breakthrough thinking, innovative solutions and solid results for some of Australia's most admired companies and organisations.
  
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Solution 6

• Web strategy
• Usability & testing
• Web development
• Interactive marketing
• Measurement & Analysis
• Managed services
• Marketing Technology

Solution 6 contracted HotHouse to update its existing support site that services their customer base of financial service providers. The objective of the project was twofold:

A: For the customers: to empower the support subscribers with the tools to manage their support services. The objective was to allow them the freedom to manage their personal details, download the latest software, search the knowledge base and log issues in a secure and usable environment.

B: For Solution 6: to reduce the number of calls to the support centre by providing support subscribers with the tools to manage their support services online.

The solution HotHouse delivered met the business objectives of Solution 6 within the first month, drastically reducing the amount of calls to the support centre. It also provided a greater degree of interaction with the customers, allowing Solution 6 to engage in an ongoing dialogue with their key accounts.