"Dmeasure has been used by HSBC for a number of years as an invaluable tool
to determine how our site is performing. It allows us to see the site from
the clients perspective and is also there 24 by 7 to tell us if we have any
issues. More recently we have used Dmeasure as a benchmarking tool to
assess the impact of network changes and this has been very helpful
especially in regards to benchmarking of performance."
Jeff Cook - eBusiness,
HSBC Bank Australia
Clients
dMeasure is used by a key players in financial services, tourism and travel, retail, government and insurance verticals
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dMeasure
HotHouse together with ACNielsen offers world's Best Practice through managed service which analyses web site and/or process performance from the consumer perspective. ACNielsen takes consumer research in consideration to ensure that clients are able to target the right performance areas.
Maximise up-time
Whilst the Forrester Web Site Review gauges, measures and grades the usability of a site from a design point of view, dMeasure can identify why pages are not loading properly, issues of load balancing etc. Essentially dMeasure measures and monitors on an ongoing basis effective web site performance from the end user perspective. dMeasure allows organisations to maximise up-time and promptly address technical problems when they occur. dMeasure pro-actively monitors and notifies the relevant technical people that can fix the issue.
Poor performance happens every minute of the day, and the ones who suffer financially are publishers, banks, brokers, insurance companies, online retailers and all online transaction channels. The only way you can ensure that visitors even have a chance to try your site is to ensure web pages download as quickly and reliably as possible. Unfortunately, this is often beyond your control as many organisations tend not to have adequate infrastructure or technical know-how to monitor the end-user experience.
How available is your web site not at a point in time but ALL the time?- What is the availability of your web site to end users, and their consistency?
- What is the functionality of your processes - broken links and missing GIF pictures, for example?
- What is the responsiveness across all networks and particularly during peak traffic to optimise end user experience? On 56k? On ADSL?
- How do you perform compared to the competition and across the board (Industry best practice)?
- dMeasure simulates a browser accessing your site approximately 10 times per hour 24/7 from multiple locations in Australia across the distinct networks.
- Testing is done primarily from a 100 Mbps 'always-on' connection to the backbone around Australia, however other testing options are available:
- Testing from outside your firewall ensures no additional software is required on your servers.
- dMeasure testing machines continuously access your web site from outside the firewall by simulating a browser.
- dMeasure uploads the measured performance metrics to the ACNielsen database, from where the dMeasure support team can access the information in close to real time.
