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HotHouse



Services
Staff Quote

"After adding up what all of our departments were spending on email communications, we determined that SilverPOP's solution provided us a quick return on our investment as well as giving us greater visibility into the success of our email campaigns."
"Because their software is so quick and easy for our staff to use we have seen a dramatic efficiency improvement over our previous solution."

- Karyn Mullins, Director, Internet and Business Solutions, Internet Security Systems

Clients

Current SilverPOP clients include, Hewlett Packard, Apple, Toyota, HCF, General Electric, Cisco Systems and many others
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SilverPOP



SilverPOP's innovative and powerful permission-based email marketing software, Marketer, ensures relevant, timely and consistent email messaging.

Through SilverPOP HotHouse clients have four service options:

  1. work through third party agencies,
  2. let HotHouse provide full service, (Hands Off)
  3. "do-it-yourself" on our ASP platform or
  4. install SilverPOP software in your data center.

Marketer gives marketing and communications professionals sophisticated email marketing technology that provides increased control over campaign processes and seamless integration with existing systems and databases. High-impact, measurable, cost-effective and easy-to-use, Marketer stands out as the ideal solution for loyalty or acquisition campaigns, promotions, e-bills, surveys, newsletters, invitations, e-commerce, automated receipts, sales presentations, training videos, customer service messages and more.

E-marketing requires the coordination of multiple stakeholders, both inside and outside the company. Marketer allows for enterprise-wide coordination of customer communication campaigns and programs giving marketers the control they need over message frequency, relevancy and branding.

SilverPOP's software enables users to:

Features include:

Message Composition

  • HTML import
  • Link customisation
  • AOL optimisation
  • Video, audio and image import
  • Text only alternatives
  • Bandwidth detection for video
  • PowerPoint import
  • Click through capabilities for video and audio
  • Flash import
  • Forward-to-a-friend
  • File attachments
  • Personalisation
  • Hyperlink creation
  • Scheduled and automated mailings
  • Opt-out, opt-in and edit profile
  • Global message settings
  • Personalised hyperlinks
  • Https support
  • Spell Check
  • Personalisation

Reporting and Measurement

  • Real-time tracking metrics
  • Detailed reporting data
  • Behaviour Tracking
  • Compare results across mailings
  • Results based list creation

List Management

  • List import
  • List export
  • List queries
  • List merge
  • Segmentation
  • List Management Workflow
  • List purge
  • Opt-in management
  • Opt-out management
  • Custom Opt-in and edit profile forms
  • List Summary Screen
  • List Job Notification

Campaign Management

  • Comprehensive tracking across campaign
  • Support mailings to lists and queries
  • Ability to edit mailings after campaign starts
  • Opt-in and Opt-out control across campaigns
  • Wide range of event triggers

System Features

  • Existing software integration
  • Organisation administration
  • Bounce detection Global Content Distribution Network
  • Full customer service and support
  • Send Optimisation

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